IA in Practice: Measuring Navigation Health with Analytics

Last year we rolled out a new header navigation strategy for Microsoft Docs. We have a single global header and 50+ (and growing) product-specific secondary headers. Product teams manage most of these headers because there is only so much time and so many IAs. To scale our IA team, we provide guidance and work with product teams to put that guidance into practice. One of the best questions I got during our initial rollout was: “How will I know if my navigation is good?”

To learn more about how we decided to start measuring navigation health, read my complete article over at Known Item.